Contact
CORPORATE HEADQUARTERS
3903 E Primrose Lane, Suite 102
Post Falls, ID 83854
BY DEPARTMENT
All Departments are closed for lunch from 12:00 pm – 1:00 pm PT, M-F
Our lobby is open from 9:00am – 4:00pm, M-Th and 9:00am – 3:00pm Friday each week. The lobby is closed on bank holidays.
All Departments close one hour early on Fridays
MEMBERCARE/CLAIMS
membercare@peakoneadmin.com
Toll-Free: 866.315.1777
Fax: 855.495.3669
HOURS: 7:30 am – 4:00 pm PT, M-F
BILLING
billing@peakoneadmin.com
Phone: 208.215.2016
Fax: 855.495.3669
HOURS: 7:00 am – 4:00 pm PT, M-F
SALES
sales@peakoneadmin.com
Phone: 208.758.0326
Fax: 855.495.3669
HOURS: 7:00 am – 4:00 pm PT, M-F
NON-MEDICAL/ANCILLARY
benefits@peakoneadmin.com
Toll-Free: 877.404.9443
Fax: 855.495.3669
HOURS: 7:00 am – 4:00 pm PT, M-F
ENROLLMENT/COBRA
benefits@peakoneadmin.com
Toll-Free: 877.404.9443
Fax: 855.495.3669
HOURS: 7:00 am – 4:00 pm PT, M-F
ACCOUNTING
accounting@peakoneadmin.com
Phone: 208.215.2118
Fax: 855.495.3669
HOURS: 7:00 am – 4:00 pm PT, M-F
OFFICE CLOSURES
Peak One observes the following holidays and will be closed for business:
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran’s Day
- Thanksgiving Day and the day after
- Christmas Day
When a holiday falls on a Saturday, our offices will be closed on the preceding Friday. When a holiday falls on a Sunday it will be observed on the following Monday.