Spending Account Participants (FSA, HSA, HRA, VEBA, Commuter)
Email: membercare@peakoneadmin.com
Phone: 866.315.1777 (live agents available 5am – 5pm PT, M-F)
Fax: 855.495.3669
Office Hours: 7:00 am – 4:00 pm PT, M – Th and 7:00 am – 3:00 pm PT Friday
COBRA and/or Retiree Participants
Email: benefits@peakoneadmin.com
Phone: 877.404.9443
Fax: 855.495.3669
Office Hours: 7:00 am – 4:00 pm PT, M – Th and 7:00 am – 3:00 pm PT Friday
Client Billing Department
Email: billing@peakoneadmin.com
Phone: 208.215.2016
Fax: 855.495.3669
Office Hours: 7:00 am – 4:00 pm PT, M – Th and 7:00 am – 3:00 pm PT Friday
Sales Department
Email: sales@peakoneadmin.com
Phone: 208.758.0326
Office Hours: 7:00 am – 4:00 pm PT, M – Th and 7:00 am – 3:00 pm PT Friday
ADDRESS
3903 E Primrose Lane, Suite 102
Post Falls, ID 83854
Our lobby is open from 9:00am – 4:00pm, Monday – Thursday and 9:00am – 3:00pm Friday each week. The lobby is closed on bank holidays.
OFFICE CLOSURES
Peak One observes the following holidays and will be closed for business:
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran’s Day
- Thanksgiving Day and the day after
- Christmas Day
When a holiday falls on a Saturday, our offices will be closed on the preceding Friday. When a holiday falls on a Sunday it will be observed on the following Monday.